Imonic Services 'at a glance'

Interaction Management
Account Management Strategy
Key Account Development
Customer Satisfaction Surveys
Process Improvement
Key Account Planning
Service Plans & SLA'S
Customer Preference Management
Key Account Teams
Issue Resolution
Customer Communications Programme
Relationship Management
Customer Knowledge Management
Training and Skill Development
Easy to do business with
Segmenting Customers
Hot Tips
Migration and Retention
Customer Behaviour Tracking
Customer Reporting
Price Point Analysis