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At Imonic, we are passionate about what
we do and the results our clients achieve by working with us.
Our vision for all projects is:
IMONIC VISION: "To achieve
customer success, for all our clients."
The diagram below shows Imonic's relationship with its client
(identified "B") and emphasizes the need for the tools
and techniques applied to contribute significantly to the performance
and relationships experienced between our client and their key
customers (identified "A").
To achieve customer success for our clients,
Imonic have to work hard on the relationships and the measurable
results, experienced by our client's customers'. To do this
successfully our work must impact the links marked "A"
in the diagram above.
A strong relationship between Imonic and its client (represented
by the link "B" in the diagram above) is imperative,
but not sufficient to achieve 'Customer Success' for our client.
Our services must impact our 'client-to-customer' relationships
(marked "A" on the diagram above).